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12 Month Warranty as standard on all equipment
Provided no special terms are agreed upon for individual categories or items, the following conditions apply:
The Seller warrants all Cox & Sons products to be free from defects in material and workmanship. All such products are warranted under normal use and service. The period of warranty is 12 months* from delivery date. When returning items under warranty, said equipment should be returned to the Seller prepaid. It should be suitably packed by the Buyer to prevent damage in transit. Full details relative to the claim or malfunction shall accompany the shipment. Written express authority from the Seller shall be obtained before the goods are returned for repair under warranty. This warrant is in lieu of all warranties expressed or implied, and of all obligations or liabilities on the part of the Seller for damages following the use or misuse of items supplied. Any unauthorized disassembly or attempt at repair or use of non-Cox & Sons parts shall void this warranty.
The Seller shall not be responsible under warranty if:
The Buyer shall not have paid all the invoices for goods and services supplied by the Seller within the agreed time.
The Goods have been improperly maintained, installed or operated.
The Goods have been altered or modified so as to adversely affect the operation or use or durability or so as to change their intended use.
The Seller’s liability under warranty contained in this clause is limited to the repair or replacement of defective goods and making good defective workmanship. Special conditions apply for software. The Seller guarantees that software can be operated under the computer operating systems as specified by the Seller. Subject to the previous statement, the Seller grants no warranty for functionality, completeness, accuracy or timeliness. The purchase of software provides the right to use on one system only. The system may not be reproduced, copied or transmitted in any way whatsoever.
*Terms and Conditions apply.